Privacy Policy
Introduction
Welcome to ATANAAZ Aviation. By using our website and travel services, you agree to follow the terms and conditions described on this page.
These terms apply to all visitors, clients, and users of our website and services.
Our Services
ATANAAZ Aviation provides travel-related services including:
- Air ticket booking
- Hajj and Umrah travel packages
- Visa processing assistance
- Travel consultation and support
All services are provided based on the availability and policies of airlines, embassies, hotels, and other service providers.
Booking and Payments
All bookings made through ATANAAZ Aviation must follow the payment terms communicated at the time of booking.
Clients are responsible for providing correct personal and travel information. Any errors in names, passport details, or travel dates may result in additional charges or travel issues.
Ticket prices, visa fees, and travel package costs may change depending on airline policies, embassy regulations, and market conditions.
Visa Assistance
ATANAAZ Aviation provides visa processing assistance only. Visa approval or rejection is completely under the authority of the respective embassy or immigration office.
We cannot guarantee visa approval.
Clients must provide accurate documents and information during the visa application process.
Hajj and Umrah Packages
For Hajj and Umrah travel packages, ATANAAZ Aviation assists with travel arrangements such as:
- Visa processing
- Air tickets
- Hotel accommodation
- Transportation
Package details may vary depending on availability, travel schedule, and government regulations.
Pilgrims must follow the rules and guidelines set by Saudi authorities and Hajj/Umrah management organizations.
Cancellation and Changes
Travel bookings may be subject to cancellation policies from airlines, hotels, or other service providers.
Cancellation charges or rescheduling fees may apply depending on the airline or service provider rules.
ATANAAZ Aviation will assist clients in processing cancellations or changes according to those policies.
Limitation of Liability
ATANAAZ Aviation acts as a travel service provider and intermediary between clients and third-party travel service providers such as airlines, hotels, and visa authorities.
We are not responsible for delays, cancellations, visa decisions, or other circumstances beyond our control.
Changes to Terms
ATANAAZ Aviation may update these Terms & Conditions at any time. Updated terms will be posted on this website.
Contact Information
For any questions regarding these terms, please contact us.
ATANAAZ Aviation
28/1, Toyenbee Circular Road (3rd Floor), Room 407
Motijheel, Dhaka, Bangladesh
Phone: 01711-224079, 01577-649403
Disclaimer
General Information
The information provided on the ATANAAZ Aviation website is for general informational purposes only.
While we aim to keep all information accurate and up to date, we do not guarantee the completeness, reliability, or accuracy of the information presented.
Travel Information
Travel requirements, visa rules, airline schedules, and government regulations may change at any time.
ATANAAZ Aviation is not responsible for any changes made by airlines, embassies, or government authorities.
Travelers are advised to verify important travel information before making travel decisions.
Visa Decisions
ATANAAZ Aviation provides visa assistance services only.
Visa approval or rejection is determined solely by the respective embassy or immigration authority. We cannot guarantee visa approval.
Third-Party Services
Our travel services may involve third-party providers such as airlines, hotels, transportation companies, and visa authorities.
ATANAAZ Aviation is not responsible for the actions, policies, delays, or service issues related to these third-party providers.
Website Use
By using this website, visitors agree that ATANAAZ Aviation will not be held responsible for any direct or indirect loss resulting from the use of information on this website.